# Install your app in customers' K8s clusters

A unified platform bringing everything you need to speed up app installs, increase success rates, and delight customers.

## Replicated Value

Replicated brings everything you need to efficiently handle the toughest requirements around delivering your app to your customers. Our platform is designed around the needs of your organization to help simplify complex tasks. Don’t try to build all these capabilities yourself! Instead reduce your effort and cost with a trusted solution.

## How it Works

## Install into Complex Environments

1. Use basic and custom fields to specify details  
2. Use a single installer to manage diverse environments  
3. Build in best practices instead of adapting in the field

## Deploy in air-gapped Locations

1. Offer downloadable packages for secure transfer of your app  
2. Install everything with a few preset commands  
3. Support fully private image registries

## Choose your install Method

1. Leverage open source [KOTS](https://kots.io/), a kubectl plugin, to automate install with a point and click GUI  
2. Set up a dedicated K8s cluster underneath your app with the open source [kURL](https://kurl.sh/) command  
3. Directly leverage Helm charts for customers well versed with K8s and deployment automation

## Validate Requirements before Install

1. Define necessary requirements for your app  
2. Collect and precheck environment info in advance  
3. Use open source [Troubleshoot.sh](https://troubleshoot.sh/) to ensure success

## Provide an admin console for customers

1. Give your users a branded GUI to manage your app  
2. Enable them to install with cut and paste commands  
3. Empower them to instantly collect support and log info

## How it helps

### Business benefits

- Reach more customer environments  
- Speed up install time  
- Increase install success rates  
- Reduce burden on field engineers  
- Empower your customers

### Technical benefits

- Install with a click or cut & paste commands  
- Eliminate common install errors  
- Make sure requirements are met  
- Work with proven tooling  
- Choose how you want to install, including Helm if desired

## Measurable impact

Track your improvements around key performance metrics like time to install (TTI), reduction in field engineer hours per install, percentage of “touchless” self-service installs, reduction in escalations to support and engineering, install success rate, and customer satisfaction.

# Vendor Success

### Before we started using Replicated, it took as much as 90 days to set up a production instance. Today, an SE and I can get a production instance up in less than eight hours and we win business against slower competitors. And customers start getting value a month or two earlier.

mike simonton | senior sales director

## Explore the Replicated Platform

For a more in-depth explanation of the Replicated platform check out some of our other pages.

[Replicated platform overview](https://www.replicated.com/replicated-platform-overview)

[Manage releases and customers](https://www.replicated.com/manage-releases-and-customers-for-your-app)

[Define and install K8s distros](https://www.replicated.com/define-and-install-a-k8s-distro)

[Support your app efficiently](https://www.replicated.com/support-your-app-efficiently)

[Secure your app delivery](https://www.replicated.com/security)

[Pricing](https://www.replicated.com/install-your-app-in-customers-k8s-clusters-old#)

## Learn more

**Testing Releases in Customer-representative Environments** \  
Automatically test your new releases on truly customer-representative environments—same cloud provider, same Kubernetes distribution and version, and even the same entitlements and configuration.](https://www.replicated.com/blog/testing-releases-in-customer-environments) **Helm alone is not enough (for commercial software distribution)** \  
We love Helm! But, using just Helm for commercial software distribution can only take you so far. Luckily, Replicated's new features perfectly complement Helm to supercharge your deployments.](https://www.replicated.com/blog/helm-is-not-enough-for-commercial-software-distribution) **Step-by-Step Guide: Troubleshooting a Failed Deployment Using the Compatibility Matrix** \  
Our own internal support team utilizes the Compatibility Matrix to re-create unique customer environments. Evans Mungai, Sr. Customer Reliability Engineer, walks through this process.](https://www.replicated.com/blog/step-by-step-guide-troubleshooting-a-failed-deployment-using-the-compatibility-matrix)

## Ready to get started?

Explore the product further, or create an account now and start exploring in a Free Trial. You can also contact us if you'd like a demo or to discuss one of our pricing plans.